Hot Tub Service

HOT TUB EQUIPMENT SERVICE AND REPAIR

LET THE EXPERTS DO THE WORK FOR YOU

We now service ALL Hot Tub makes and models! Call our knowledgeable service department today, to book a Service call or order parts. Our technicians are not only the best at servicing our own hot tubs, they have the knowledge and training to service other makes and models as well.

Our trained technicians have years of experience in the industry and understand what it takes to get the job done efficiently and effectively. Leave the work to us so you can relax and enjoy years of worry free enjoyment.

Our Services Include:

  • Service calls on ALL makes and models! *Participating locations only
  • We sell replacement tub parts, heaters and pumps
  • Cover installations
  • Winterization
  • Shell repairs (to be quoted upon in-field inspection)
  • Hot tub move
  • Pad installation
  • Removal
  • **Additional out-of-area distance charge could apply based on territory/geography as determined by Service Department.
REQUEST A FREE QUOTE AND GET STARTED TODAY!

– Contact Information –

WHAT OUR CUSTOMERS ARE SAYING?

  • Vancouver Hot Tub Repairs - Testimonial
    We have used Tubcity for the past 15+ years, and they have addressed everything we've needed, from service, to minor problems (to) major problems with mice. We wouldn't call anyone else! […]
    Connie & Rick Tracey
    Kerrisdale, BC
  • Vancouver Hot Tub Repairs - Testimonial
    Thank you for always being available! You have a very conscientious company with uncommon courtesy and attention to detail. We would feel comfortable having your technicians on our property any time even without us here. The final bill came in under the estimate and everything has [...]
    Mark Rosedale
    North Vancouver, BC
  • Vancouver Hot Tub Repairs - Testimonial
    This is probably a long time coming, but I wanted to thank you for all your assistance on installing my swim spa. You answered all our questions and when we needed you to come down to the house to look at something, you came the next day. Service could not have been any better. You have no idea how this swim spa has changed my life. I’m in it at least two hours a day. One day I swim for 35 minutes, do crunches and leg raises, and then I relax with all the jets going. The second day I run for 20 minutes, row for 20 minutes, then do crunches and leg raises, and of course you have to relax as well! On the weekends I love having people over–it’s a great place for good conversation. I just want to thank you for coming down to the house and giving us suggestions on how to get the swim spa in the backyard. Life will never be the same again. Much better than just a hot tub I was going to get. Great service. Thanks.
    The Froese Family
    Whistler, BC
  • Hot Tub Services - Testimonial
    I just wanted to say thank you for the great service. We really appreciate the quick response as our kids value their hot tub time more than playing games!! From what we noticed upon my return from a weekend out of town, the job was extremely well done. The interior was sparkling and the jets at full power again. Please pass along my thanks to the technicians who completed [..]
    The Carlson Family
    Kitsilano, Vancouver
  • Hot Tub Services - Testimonial
    I wanted to thank you for the first class service you provided when I recently purchased my first hot tub from you. The home visit prior to placing the order was very reassuring and the installation and follow up has been excellent. I now wonder how I lived without one!
    Christine L
    Burnaby, BC

QUESTIONS? WE GOT YOU!

Can I purchase chemicals and filters from Hot Tub Repair when you come to my house for a service call?

Yes. Every technician from Hot Tub Repair stocks a full line of chemicals and filters for your convenience.

How long after I call Hot Tub Repair will a technician be out to service my spa?

In most cases a technician will be at your location within 24 hours. Emergency service is available upon request.

Do I need to be home when my spa is being serviced?

No. Assuming that payment arrangements have been made, you do not need to be present at the time of the service call. No work will be performed until a verbal approval is given by owner.

Do you stock parts for my hot tub or do they have to be ordered?

Vancouver Hot Tub Repair does stock a full line of parts that are interchangeable between brands. In the event a part is not in stock, the normal turn around time is 48-72 hours.

Does Vancouver Hot Tub Repair offer any warranty on parts and or labor?

Vancouver Hot Tub Repair does warranty any work performed by our service technicians for one year. Parts manufacturer specifies parts warranties.

Does Hot Tub Repair fix my hot tub at my house or do they take it off premises to complete the repairs?

No. Vancouver Hot Tub Repair will never take your spa off of your property to make repairs. Some companies will claim to have to take your hot tub off premises and back to their shop to make repairs successfully. They will then charge you for picking up and re-delivering your hot tub. All repairs made by us will be made on site as close to the current location as possible. In some cases the spa will have to be moved a couple feet so our service technicians can gain access to all sides of the spa and safely make all the necessary repairs.

Request A Free Quote Now